The following is a thorough outline of our services provided.

In short we will look after all the strata needs of the owners, such as arranging property maintenance, conducting meetings, maintaining the records in accordance with current legislation, handling your insurance and any enquiries you may have.

Repairs & Maintenance

  • Communicate with chosen contractors
  • Arrange quotations for works required
  • Execute contracts for works and check the work has been completed satisfactorily
  • Ensure contractor is licensed and carries the appropriate insurances using the EBIX trades monitoring system.

Insurance

  • Prepare and lodge routine insurance claims.
  • Arrange insurance valuation as required.
  • Obtain quotes for insurance renewal in accordance with the requirements of the Financial Services Reform Act.
  • Renew insurance according to instructions.

Administration

  • Attend to inbound and outbound correspondence
  • Maintain the Strata Roll
  • Maintain the Minute Book
  • Issue section 109 certificates
  • Lodge insurance claims
  • Obtain valuations
  • Issue Notice to Comply
  • Perform all administrative functions according to the relevant Act.

Meetings

  • Prepare and distribute notices of Annual General Meetings.
  • Attend and act as chairperson at Annual General Meetings.
  • Prepare and distribute minutes of Annual General Meetings.
  • Prepare and distribute notices of Extraordinary General Meetings.
  • Prepare and distribute minutes of Extraordinary General Meetings.
  • Prepare and distribute notices of Executive Committee Meetings.
  • Arrange venue for meetings (cost of meeting venue to be borne by Owners' Corporation).

Phone / Email

  • Answer queries from the Executive Committee about by-laws.
  • Answer queries from the Executive Committee on common property issues.
  • Answer queries from the Executive Committee on insurance claims.

Accounting Services

  • Prepare Proposed Budget for Annual General Meeting
  • Issue Levy Notices
  • Issue reminder Notices
  • Liaise with debt collection agency if required
  • Payment of contractors as required
  • Issue monthly financial report to each scheme
  • Provide all financial reports as required by the Act
  • Assist Auditor